Now showing items 1-20 of 31

    Issue DateTitleAuthor(s)
    1 July 2007Advanced demand and a critical analysis of revenue management  Ng, Irene C. L.
    21 November 2001Advanced sale of service capacities: a theoretical analysis of the impact of price sensitivity on pricing and capacity allocations  Lee, Khai S.; Ng, Irene C. L.
    15 October 2008Competition in the advanced sale of service capacity  Ng, Irene C. L.; Lee, Khai S.
    30 October 2009A demand-based model for the advance and spot pricing of services  Ng, Irene C. L.
    1 April 2006Differentiation, self-selection and revenue management  Ng, Irene C. L.
    1 December 2005Does direct marketing need to have a direction?  Ng, Irene C. L.
    3 June 2009Education as service: the understanding of university experience through the service logic  Ng, Irene C. L.; Forbes, Jeannie
    27 February 2007Establishing a service channel: a transaction cost analysis of a channel contract between a cruise line and a tour operator  Ng, Irene C. L.
    1 April 2009Identifying risk and its impact on contracting through a benefit based-model framework in business to business contracting: case of the defence industry  Ng, Irene C. L.; Yip, Nick
    1 June 2008An integrated approach towards revenue management  Ng, Irene C. L.; Maull, Roger S.; Godsiff, Philip
    1 September 2007An integrative framework of preemption strategies  Lee, Khai S.; Ng, Irene C. L.
    1 May 2008Learning to be sociable: the evolution of homo economicus  Ng, Irene C. L.; Tseng, Lu-Ming
    2010Outcome-based contract performance and value co-production in B2B maintenance and repair service  Ng, Irene C. L.; Ding, Xin
    1 December 2009Outcome-based contracts as a driver for systems thinking and service-dominant logic in service science: evidence from the defence industry  Ng, Irene C. L.; Maull, Roger S.; Yip, Nick
    1 December 2006Photoessays in the teaching of marketing  Ng, Irene C. L.
    2004The pricing of services  Ng, Irene C. L.
    2008Production Cost, Transaction Cost, and Outsourcing Strategy: A Game Theoretic Analysis  Lee, Khai S.; Ng, Irene C. L.
    1 November 2008Service innovation and the role of science, technology, engineering and mathematics: ten challenges for industry, academia and government  Ng, Irene C. L.
    1 July 2007Service innovation: converting Pareto loss into revenue  Ng, Irene C. L.
    2008Service transformation and the new landscape of performance-based contracting: an executive briefing  Ng, Irene C. L.