Open Research Exeter (ORE) will be unavailable from 8am - 9am Tuesday 1st September 2015 for essential maintenance. Apologies in advance for the inconvenience. Exeter IT
Browsing Management Studies by Author "Yip, Nick"
Identifying risk and its impact on contracting through a benefit based-model framework in business to business contracting: case of the defence industry Ng, Irene C. L.; Yip, Nick (2009-04)Two defence contracts for availability are studied in the attempt to better understanding the provision of service in a maintenance, repair and overhaul environment that is contracted on the performance of the equipment, ...
Outcome-based contracts as a driver for systems thinking and service-dominant logic in service science: evidence from the defence industry Ng, Irene C. L.; Maull, Roger S.; Yip, Nick (Elsevier, 2009-12)Two outcome-based defence contracts are studied in the attempt to better understand the provision of services in maintenance, repair and overhaul (MRO) environment that is contracted on the outcome of the equipment, rather ...
Theoretical foundations in the pricing of intermediating services: the case of mobile phone payments Ng, Irene C. L.; Yip, Nick (Palgrave, 2010)Intermediating services are relatively new in research. This study explores how consumers may determine the value of intermediating services and the extent on willingness to pay. We investigate a mobile payment technology ...
Towards a benefit-based framework for understanding B2B services and its impact on contract and capability Ng, Irene C. L.; Guo, Lei; Scott, James; Yip, Nick (2008-05)