Predicting transactive memory system in multidisciplinary teams: The interplay between team and professional identities
Jimmieson, Nerina L.
Restubog, Simon Lloyd D.
Journal of Business Research
© 2015, Elsevier. Licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International http://creativecommons.org/licenses/by-nc-nd/4.0/
Reason for embargo
18 month embargo to comply with publisher's HEFCE agreement.
In explaining how communication quality predicts TMS in multidisciplinary teams, we drew on the social identity approach to investigate the mediating role of team identification and the moderating role of professional identification. Recognizing that professional identification could trigger intergroup biases among professional subgroups, or alternatively, could bring resources to the team, we explored the potential moderating role of professional identification in the relationship between team identification and TMS. Using data collected from 882 healthcare personnel working in 126 multidisciplinary hospital teams, results supported our hypothesis that perceived communication quality predicted TMS through team identification. Furthermore, findings provided support for a resource view of professional subgroup identities with results indicating that high levels of professional identification compensated for low levels of team identification in predicting TMS. We provide recommendations on how social identities may be used to promote TMS in multidisciplinary teams.
Australian Research Council
This is the author’s version of a work that was accepted for publication in Journal of Business Research. A definitive version was subsequently published in the Journal of Business Research, vol. 68 (5), pp. 965-977 (May 2015) doi:10.1016/j.jbusres.2014.09.024
Vol. 68, pp. 965 - 977