Open Research Exeter (ORE) will be unavailable from 8am - 9am Tuesday 1st September 2015 for essential maintenance. Apologies in advance for the inconvenience. Exeter IT
Tenant Involvement in the Organisational Structures of Housing Associations in England: Exploring the Barriers 2000 - 2008
Hay, Deborah (Debbie) Ann
Thesis or dissertation
University of Exeter
This thesis explores the barriers to effective tenant involvement at an organisational level in housing associations by tracking, over a long period of time, the experience of tenants who get involved in the forums, panels and boards of housing associations. The focus of the research is the relationship between the tenants and the professional staff, in corporate environments where delivery of a user-focused service is purported to be the shared goal. The aim has been to explore with tenants and staff their experiences of trying to make tenant involvement work at a strategic level within the organisation. My research seeks (a) to unravel the methods used by the different actors to influence activities and outcomes, and (b) to examine their effects on the power balance in and between the groups of people in question. Clegg’s 1989 ‘Circuits of power’ theory is used to plot and analyse the processes involved in the transformation (or not) of power within the culture and practice of tenant involvement and the empowerment (or not) of the tenants who work with staff at the heart of these corporate cultures. In addition I use Somerville’s 1998 typology of empowerment to illustrate the potential for organisational change. I gather a wide range of material, using a detailed questionnaire, 17 case studies plus a further three of national level involvement initiatives, and an analysis of 112 Housing Corporation and Audit Commission inspection reports (from 2003 and 2008). To this I add my own experience as a participant observer in a range of settings over the period. This thesis is intended to shed some light on why the same barriers continue to exist and why so many involved tenants and their housing associations are still struggling to make involvement really make a difference at this level, despite a decade of intensive regulations and inspection of involvement activities.
PhD in Sociology
Showing items related by title, author, creator and subject.
Armand, Marilyn; Wright, C. David; Aziz, Mustafa M.; Senkader, Semih (SPIE, 2003)We have investigated the feasibility of a probe storage technique based on the interaction of a conductive tip with a phase-change (PC) medium. The electro-thermal writing process was modeled using the element method. The ...
Hayles, Jacqueline; Aves, Stephen; Nurse, Paul (1986-12-01)The gene suc1 encodes a product which suppresses certain temperature sensitive mutants of the cell cycle control gene cdc2 of Schizosaccharomyces pombe. Mutants in the suc1 gene or over-expression of its product leads to ...
PDE1 Encodes a P-Type ATPase Involved in Appressorium-Mediated Plant Infection by the Rice Blast Fungus Magnaporthe grisea Balhadère, Pascale V.; Talbot, Nicholas J. (American Society of Plant Biologists, 2001-09)