Telephone triage for management of same-day consultation requests in general practice (the ESTEEM trial): a cluster-randomised controlled trial and cost-consequence analysis
Taylor, Rod S.
© Campbell et al. Open Access article distributed under the terms of CC BY-NC-ND.
Telephone triage is increasingly used to manage workload in primary care; however, supporting evidence for this approach is scarce. We aimed to assess the effectiveness and cost consequences of general practitioner-(GP)-led and nurse-led telephone triage compared with usual care for patients seeking same-day consultations in primary care.
Health Technology Assessment Programme UK National Institute for Health Research
This is a freely-available open access publication. Please cite the published version which is available via the DOI link in this record.
Vol. 384, Issue 9957, pp. 1859 - 1868
Place of publication