Development of an extended enterprise performance measurement system
Production Planning and Control
Taylor & Francis
This paper discusses the development of a performance measurement system specifically designed for the requirements of the extended enterprise, via two performance measurement frameworks: the structural extended enterprise balanced scorecard and the procedural framework for the selection and implementation of measures. The extended enterprise balanced scorecard offers a four-perspective framework, implemented at each node, that provides a generic structure for the management of performance measures in the extended enterprise; while the procedural framework operates at both the local and holistic levels, to provide a step-by-step generic process towards performance measure selection and implementation. When combined, the two frameworks produce the basic extended enterprise performance measurement (EEPM) system, which was subsequently tested at a first-tier supplier in the European automotive industry. The characteristics of the extended enterprise are taken as a given starting point, and the paper concludes by pointing out the need for extended enterprise performance management to balance the developments outlined here.
European Commission's programme for Competitive and Sustainable Growth under the Fifth Framework programme
Copyright © 2005 Taylor & Francis. This is an Accepted Manuscript of an article published by Taylor & Francis in Production Planning & Control: The Management of Operations, available online: http://www.tandfonline.com/10.1080/09537280500112355
Vol. 16 (6), pp. 531 - 544