The application of fuzzy performance modelling procedures in extended enterprise performance measurement
Information Science Reference
Enterprise It Governance, Business Value and Performance Measurement
Introduction: The concept of performance, as it is measured and evaluated, is undergoing a transformation in modern business organisations. Globalisation, environmental issues, radical business and organisational structures have brought significant pressures to bear upon companies, who, in an attempt to address these pressures, are forming enterprise networks that work together across the value chain in order to meet more complex customer needs [Browne 1995]. The Extended Enterprise (EE) is a formation of closer co-ordination in the design, development, costing and the co-ordination of the respective manufacturing schedules of co-operating independent manufacturing enterprises and related suppliers [Jagdev & Browne 1998]; and is the consequent result of a move away from the traditional view of manufacturing companies with clear boundaries, limited relationships with other companies and a focus on internal efficiency and effectiveness only [Browne & Zhang 1999]...
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In: Enterprise IT governance, business value and performance measurement by Nan Si Shi and Gilbert Silvius, pp. 170 - 201