dc.contributor.author | Valderas Martinez, JM | |
dc.contributor.author | Ricci-Cabello, N | |
dc.contributor.author | Prasopa-Plazier, N | |
dc.contributor.author | Wensing, M | |
dc.contributor.author | Santana, MJ | |
dc.contributor.author | Kaitiritimba, R | |
dc.contributor.author | Vazquez Curiel, E | |
dc.contributor.author | Murphy, M | |
dc.date.accessioned | 2017-01-09T11:33:34Z | |
dc.date.issued | 2016-12-13 | |
dc.description.abstract | Health care systems are complex and include multiple stakeholders and providers.
People using health care services have an essential role as co-producers of their
health and indeed they represent the only consistent factor throughout the care
pathway. They also hold key information vital for process, systems and policy
improvement. Tapping into such a rich resource could contribute significantly to
improving safety in primary care.
This monograph examines why it is important to involve people using services in
improving safety and how this might best be done. The term “patient engagement”
is used throughout this document and refers to the process of building the capacity
of patients, families, carers, as well as health care providers, to facilitate and
support the active involvement of patients in their own care, in order to enhance
safety, quality and people-centredness of health care service delivery.
There are many definitions of patient engagement, but all share an underlying
theme: the facilitation and strengthening of the role of those using services as coproducers
of health, and health care policy and practice. | en_GB |
dc.description.sponsorship | World Health Organisation | en_GB |
dc.identifier.uri | http://hdl.handle.net/10871/25108 | |
dc.language.iso | en | en_GB |
dc.publisher | World Health Organisation | en_GB |
dc.relation.url | https://www.who.int/publications/i/item/9789241511629 | en_GB |
dc.rights | © World Health Organization 2016
Some rights reserved. This work is available under the Creative Commons Attribution-NonCommercialShareAlike
3.0 IGO licence (CC BY-NC-SA 3.0 IGO; https://creativecommons.org/licenses/by-nc-sa/3.0/igo).
Under the terms of this licence, you may copy, redistribute and adapt the work for non-commercial
purposes, provided the work is appropriately cited, as indicated below. In any use of this work, there should
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Creative Commons licence. If you create a translation of this work, you should add the following disclaimer
along with the suggested citation: “This translation was not created by the World Health Organization
(WHO). WHO is not responsible for the content or accuracy of this translation. The original English edition
shall be the binding and authentic edition”.
Any mediation relating to disputes arising under the licence shall be conducted in accordance with the
mediation rules of the World Intellectual Property Organization (http://www.wipo.int/amc/en/mediation/
rules). | en_GB |
dc.title | Patient engagement: WHO technical series on safer primary care | en_GB |
dc.type | Report | en_GB |
dc.date.available | 2017-01-09T11:33:34Z | |
dc.identifier.isbn | 978-92-4-151162-9 | |
exeter.confidential | false | en_GB |
exeter.place-of-publication | Geneva | en_GB |
dc.description | This is the final version of the report. Available from the WHO via the link in this record. | en_GB |