Browsing Management by Author "Hille, P"

Now showing items 1-2 of 2

    Issue DateTitleAuthor(s)
    24 October 2014The effect of job-related demands and resources on service employees’ willingness to report complaints  Walsh, G; Yang, Z; Dose, D; et al.
    5 October 2014Service employees' willingness to report complaints scale: Cross-country application and replication  Walsh, G; Northington, WM; Hille, P; et al.