Knowledge transfer and management in tourism organisations: an emerging research agenda
Shaw, Gareth; Williams, Allan M.
Date: 11 July 2008
Journal
Tourism Management
Publisher
Elsevier
Publisher DOI
Abstract
This paper reviews current research on knowledge management and knowledge transfer in the
context of innovations. Specific attention is focussed on the integration of management
perspectives into tourism research. The paper explores some of the key mechanisms and
conduits of knowledge transfer within tourism. In doing so it ...
This paper reviews current research on knowledge management and knowledge transfer in the
context of innovations. Specific attention is focussed on the integration of management
perspectives into tourism research. The paper explores some of the key mechanisms and
conduits of knowledge transfer within tourism. In doing so it explores such concepts as
interlocking directorships, communities of practice, learning regions and labour mobility. There
is also an emerging research agenda on knowledge management within tourism but progress is
variable with most research being within the hotel sector, where a range of recent studies have
examined aspects of knowledge transfer. The paper also draws attention to the need to give
closer attention to the nature of innovations within tourism and to consider these in a knowledge
management framework.
Management
Faculty of Environment, Science and Economy
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