From problem formulation to problem structuring and back

Abstract

We have carried out an analysis of the OR literature on problem formulation and problem structuring with a view to understanding something of the breadth with which OR scholars approach problematisation. We have used Callon’s notion of problematisation as the theoretical basis for our analysis precisely because it sits outside of OR and provides some insight into the “abundance of problematisations” facing any expert engaging with a real-world problem. The results suggest revisiting the motivations that led to the emergence of Soft OR/PSMs with a view to (re-)joining-up the think around problem formulation and problem structuring in OR generally.