Sticking and making: technology as glue for families separated by prison
UK Academy for Information Systems Conference Proceedings 2014
UK Academy for Information Systems
This open access research output is licenced under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License.
Everydayness links the histories and crescendos of our lives. Once we lose this "glue", many of our reference points for linking these histories are lost and the structure and patterns of our lives start to unravel. For families separated by prison, telephone calls and letters offer a form of glue, but punitive structures place many constraints on this type of communication. These constraints result in a transformation of technology, often resulting in re-configuration to the point where it plays a different role in the prison context. The analysis presented in this paper points to the need for developing both technologies that support the sharing of everyday experiences and that have functionality to help families re-establish and adjust family relationships and roles. In this analysis we consider how the punitive climate impacts on communication technology design and how to balance this climate with the objective of strengthening family ties.
We thank all the participants in both studies. Without their engagement and patience this paper would not have been possible. The second author also thanks the Sir Halley Stewart Trust for funding the research project. All opinions expressed in this paper are of the authors alone and not necessarily those of the Trust. We thank Trish Williams for her constructive feedback and patient proof reading.
This is the final version of the article. Available from the AIS Electronic Library (AISeL) via the link in this record.
UK Academy for Information Systems Conference Proceedings 2014, Issue Paper 18