Street-level bureaucrats and new modes of governance – how conflicting roles affect the implementation of the Swiss ordinance on veterinary medicinal products
van der Heiden, N
Public Management Review
Taylor & Francis (Routledge)
Lipsky’s seminal concept of street-level bureaucrats (SLB) focuses on their role as public servants. However, in the course of new modes of governance, private actors have gained an additional role as implementation agents. We explore the logic of private SLBs during the implementation of the Swiss Ordinance on Veterinary Medicinal Products (OVMP) where veterinarians are simultaneously implementing agents, policy addressees, and professionals with economic interests. We argue that, because of contradictory reference systems, it is problematic for the output performance if an actor is simultaneously the target group of a policy and its implementing agent
This is the author accepted manuscript. The final version is available from the publisher via the DOI in this record.
Vol. 16(4), pp. 481 - 502