Effective resource management in digital forensics: an exploratory analysis of triage practices in four English constabularies

Abstract

Purpose: Building on the findings of a British Academy-funded project on the development of digital forensics in England and Wales, this article explores how triage, a process that helps prioritise digital devices for in-depth forensic analysis is experienced by digital forensic examiners and police officers in four English police forces. It is argued that while as a strategy triage can address the increasing demand in the examination of digital exhibits, careful consideration needs to be paid to the ways in which its set-up, undertaking and outcomes impact on the ability of law enforcement agencies to solve cases.

Design/methodology/approach: The findings presented are the result of ethnographic observations and semi-structured interviews. They emphasise the challenges in the triage of digital exhibits as they are encountered in everyday practice. The discussion focuses on the tensions between the delivery of timely and accurate investigation results and current gaps in the infrastructural arrangements. It also emphasises the need to provide police officers with a baseline understanding of the role of digital forensics and the importance of clearly defined strategies in the examination of digital devices.

Originality/value:This article aims to bridge policy and practice through an analysis of the ways in which digital forensic practitioners and police officers in four English constabularies reflect on the uses of triage in digital forensics to address backlogs and investigative demands. Highlighting the importance of digital awareness beyond the technical remit of digital forensic units, it offers new insights into the ways in which police forces seek to improve the evidential trail with limited resources.