Uncovering innovation processes in the hotel industry
Bailey, Adrian R.
Williams, Allan L.
Advanced Institute of Management Research
The hotel industry is a valuable contributor to the UK economy. Over 10,000 businesses are engaged in the UK hotel industry which contributes some £18bn to the UK economy. Despite this, however, official measures, such as the UK innovation Survey (UKIS), part of the EU Community Innovation Survey (CIS), present the hotel industry as having very little engagement with all types of innovations.
Advanced Institute of Management
Uncovering Innovation Processes in the Hotel Industry