Towards a benefit-based framework for understanding B2B services and its impact on contract and capability

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Towards a benefit-based framework for understanding B2B services and its impact on contract and capability

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dc.contributor.author Ng, Irene C. L. en_GB
dc.contributor.author Guo, Lei en_GB
dc.contributor.author Scott, James en_GB
dc.contributor.author Yip, Nick en_GB
dc.contributor.department University of Exeter en_GB
dc.date.accessioned 2009-01-21T10:48:30Z en_GB
dc.date.accessioned 2011-01-25T10:27:07Z en_US
dc.date.accessioned 2013-03-19T16:02:50Z
dc.date.issued 2008-05 en_GB
dc.identifier.uri http://hdl.handle.net/10036/47795 en_GB
dc.language.iso en en_GB
dc.relation.url http://people.exeter.ac.uk/icln201/research/publications.htm en_GB
dc.subject services en_GB
dc.subject inseparability en_GB
dc.subject co-creation of value en_GB
dc.subject pricing en_GB
dc.subject contracting en_GB
dc.subject B2B en_GB
dc.title Towards a benefit-based framework for understanding B2B services and its impact on contract and capability en_GB
dc.type Meetings and Proceedings en_GB
dc.date.available 2009-01-21T10:48:30Z en_GB
dc.date.available 2011-01-25T10:27:07Z en_US
dc.date.available 2013-03-19T16:02:50Z
dc.description Proceedings of the 10th International Research Seminar in Services Management, 27-30 May 2008, La Londe, France en_GB


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