Online disclosure rules of the Consumer Rights Directive: protecting passive or active consumers?

Abstract

Despite the growing academic criticism of using mandatory information duties as one of the main consumer protection measures in consumer law, the recently adopted Consumer Rights Directive (hereafter, the “CRD”) maintains this trend in Europe. The long and detailed list of information duties provided for traders in Articles 5 and 6 of the CRD applies to any sale and services consumer contract that falls under the scope of application of the CRD.